SlickBrews SlickBrews
Data Protection

Privacy Policy

Your privacy and data security are fundamental to our luxury travel services. Learn how we protect and manage your personal information.

Last Updated: January 15, 2025 Effective Date: January 1, 2025

Introduction and Commitment

At SlickBrews, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our luxury travel services, visit our website, or communicate with our team.

We understand that trust is the foundation of our relationship with our discerning clientele. This policy reflects our dedication to transparency and your right to understand how your information is handled.

Information We Collect

Personal Information

When you engage with SlickBreews, we may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, postal address
  • Travel Preferences: Destination interests, accommodation preferences, dietary requirements, accessibility needs
  • Identification Information: Passport details, visa information, emergency contact details
  • Payment Information: Credit card details, billing address, payment preferences
  • Communication Records: Correspondence via email, phone calls, chat messages, and meeting notes

Automatically Collected Information

Our website and digital platforms automatically collect certain information:

  • IP address, browser type, and device information
  • Website navigation patterns and page views
  • Cookies and similar tracking technologies
  • Location data when permitted by your device settings

How We Use Your Information

SlickBrews uses your personal information for the following purposes:

Service Delivery

Planning, booking, and managing your luxury travel experiences, including coordinating with hotels, airlines, and local service providers.

Personalization

Customizing our services to match your preferences, creating personalized itineraries, and enhancing your travel experience.

Customer Support

Responding to inquiries, resolving issues, and providing 24/7 concierge support during your travels.

Legal Compliance

Meeting regulatory requirements, processing payments securely, and maintaining records as required by law.

Information Sharing and Disclosure

We may share your information with the following parties under specific circumstances:

Authorized Third Parties

  • Travel Partners: Hotels, airlines, tour operators, and local service providers necessary for your trip
  • Payment Processors: Secure financial institutions and payment platforms
  • Technology Providers: Cloud storage, security systems, and communication platforms
  • Professional Services: Legal advisors, auditors, and regulatory consultants when required

Legal Requirements

We may disclose your information when required by law, court order, or to protect our legal rights and those of our clients.

Data Security and Protection

SlickBrews implements robust security measures to protect your personal information:

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols.

Access Control

Limited access to personal information on a need-to-know basis with multi-factor authentication.

Secure Infrastructure

Regular security audits, monitoring systems, and secure data centers with backup protocols.

Staff Training

Comprehensive privacy and security training for all team members handling client data.

Your Rights and Choices

As our valued client, you have several rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate or incomplete information

Deletion

Request deletion of your personal data, subject to legal requirements

Portability

Receive your data in a structured, commonly used format

Objection

Object to certain processing activities

Restriction

Request limitation of processing under certain circumstances

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and personalize your experience
  • Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

International Data Transfers

Given the global nature of luxury travel, your information may be transferred to and processed in countries outside your home jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary based on:

  • The nature of the information and its sensitivity
  • Legal and regulatory requirements
  • The purpose for which the information was collected
  • Your ongoing relationship with SlickBrews

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes through email or prominent website notices. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Address

SlickBrews Privacy Office
CGP9+8JR - Al Jerf Industrial 1
Ajman - UAE

We are committed to responding to your privacy inquiries within 30 days. For urgent matters, please call our dedicated privacy hotline.